IT Maintenance Contract

IT Maintenance Contract

Maintenance is frequently ignored but it’s a crucial part in every good IT infrastructure. It’s necessary to maintain and to keep your IT park up to date in order to avoid any slowdown which could be harmful to your business.

The maintenance can be preventive, which means that we act before you become aware of the problem. We frequently control your systems to be sure that everything works, we keep your systems and your programs up to date, etc. It’s very often associated to the monitoring tool which allows to control remotely the health of your IT infrastructure.

The maintenance can be upon request too, which means that you choose the moment of our intervention.

With the combination of these 2 types of maintenance we guarantee the stability and the smooth functioning of your systems.

B&B Computer Solutions offer you 2 types of maintenance:

  • An IT maintenance contract with different formulas in function of your company’s needs.
    • You have 24/7 support for any question or problem.
    • We’re active in everything related to IT. You have a problem with your mailbox, internet, your server, your computer, a software? We always act with the same efficiency to resolve each problem.
    • We’re doing a proactive maintenance. It means that we act before something more serious happens in order to keep the stability of your systems and to avoid issues for your organization.
    • We keep your programs and your IT systems up to date to always have 100% of performances.
    • We are your single point of contact to resolve everything.
    • Our offers are adapted to the needs and to the size of your company.
  • An IT maintenance contract with a package of hours: you buy a package of hours (different packages are available in function of what you need) and you use it to resolve your problems. The hours are counted in function of the time that it takes to resolve your problem. Note, however, that this formula doesn’t take into account a preventive maintenance.